Refund Policy

Refund policy:
Our community zovomax.com promote an accessible transparency and trust to the customers therefore one has to read this refund policy carefully. And review us so it’s not creates any issues or obligations in future regarding refunds and from this we are able to maintain our community respect or dignity.

Conditions for Refund:
As per our policy if one received a wrong item, defective or damaged product from our side or you are not satisfied with our product quality or having any printing issues then a customer is eligible for refund.

Time frame for Refund Requests:
It’s a request from our side that customers must be follow time frame or time period, in which one can notify us with in 6 to 7 business day and one has to ask for refund rather one can't get any money back.

Return Procedure:
Few steps one customer has to follow that our team suggest you while refund. This might include contacting customer service, proof of purchase, and returning the item in its original condition and packaging without any harm such as with all tags marked on it, not washable and unworn.

Refund Method:
We notify Customers that how they'll receive their refund either through the original payment method on their account or another way.

Limitation:
Any exceptions or limitations to the refund process is given below.
For example, if one use customized or personalized T-shirts then its not be refund unless product is defective or damaged.

Shipping Costs:
In our community if your product is not having good quality or damaged then only you may not ask for shipping cost or we notify customers that one has to pay or not for return shipping.

Restocking Fees:
We deducted from the refund amount, if product is for non-defective returns.

Contact Information:
zovomax.com should provide clear and relevant contact information for customer inquiries if he or she have any issues or problem regarding refunds, sales@zovomax.com & +91 9313605814.